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FAQs
Wondering About Something? Let’s Clear It Up.Write a complete answer to the most frequent questions that your customers might have, such as important product information, shipping policies, payment issues or returns.
A 10ml scent typically lasts up to 2–3 weeks with regular use — around 2–4 hours a day.
That’s roughly 50–60 uses, depending on:
- How much scent you dispense per use (a few drops vs. more generous).
- The strength of the aroma.
- How often you run your diffuser.
For light, occasional use, it can last even longer. If you’re diffusing daily for hours on end, it may run out sooner.
Yes — that’s the beauty of it.
The Infusia® GO is designed to travel with you, whether you’re at home, at work, in your car, or halfway across the world. It’s lightweight, rechargeable, and doesn’t need water, so you can enjoy your favorite scents anytime, anywhere— no mess, no fuss.
Perfect for:
- Desks & workspaces
- Hotel rooms
- Cars & commutes
- Yoga sessions
- Even outdoor adventures
Just grab it, GO, and breathe easy wherever life takes you.
Yes — when used properly, our diffuser-friendly essential oils are safe and thoughtfully formulated for everyday use. At Infusia, we prioritize clean ingredients, gentle formulations, and no harsh additives, so you can breathe easy knowing your wellness comes first.
A few quick tips for safe use:
- Only use oils designed for diffusers (like ours!)
- Keep out of reach of children and pets
- Avoid direct skin or eye contact
- Always diffuse in a well-ventilated space
If you have specific sensitivities or health concerns, we recommend checking with a healthcare professional first — your peace of mind matters.
The Infusia® GO is compatible with any 10ml essential oil, so you’ve got the freedom to use your favorites.
That said, we highly recommend sticking with Infusia scents — they’re specially formulated to work seamlessly with the GO. Our blends are clean, waterless, and crafted for smooth diffusion without clogging or residue.
Important to know:
- Only 10ml essential oils fit — no larger bottles
- The Infusia® GO is a waterless diffuser — no mixing with water or carrier oils
- Thick or DIY blends can affect performance over time
Think of it like using the right charger for your phone — sure, others might fit, but the one it was designed for just works better. 😉
The Infusia® GO Portable Diffuser is built for serious staying power — it lasts up to 50 hours on a single charge. That means days of soothing scent without constantly reaching for a charger.
Charging Time: Fully recharges in about 3 hours with the included USB-C cable.
So whether you’re working, traveling, or just unwinding, your peace stays powered for the long haul.
Essential oils are completely natural — extracted from plants, herbs, fruits, and flowers. They’re often used in aromatherapy because they offer both beautiful scents and wellness benefits.
Fragrance oils, on the other hand, are usually synthetic (or a mix of synthetic and natural ingredients). They’re made purely for scent and don’t provide the same therapeutic effects.
Here’s the quick breakdown:
- Essential oils = natural, wellness benefits, ideal for aromatherapy
- Fragrance oils = synthetic, scent-only, not ideal for therapeutic use
- Infusia® GO is designed specifically for pure essential oils — especially our waterless, clean blends for the best experience
So while both smell nice, essential oils are the real deal when it comes to both scent and self-care. 🌱